Last updated: July 3, 2026
- Operated by
- SOP Entertainment LLC
- Application
- SOP Dating
This policy explains how to delete your SOP Dating account and personal data, what we delete, and what we may retain.
Contents
1.How to Delete Your Account and Data
Option A — In the app (recommended)
- Open SOP Dating.
- Go to My Profile → Settings → Delete My Account.
- When prompted, type DELETE to confirm. The confirm button stays inactive until you do.
- Confirm. Your account is scheduled for deletion and you are returned to the sign-in screen.
Option B — By web request
If you cannot access the app, email us at privacy@sopdating.com and provide the email address or phone number associated with your account so we can verify your identity.
Option C — By email
Email privacy@sopdating.com from your registered address with the subject "Delete My Account."
2.What Gets Deleted
Once your deletion request is verified, we delete or irreversibly anonymize the personal data associated with your account, including:
- Profile information (display name, date of birth, gender, sexual preference, height, about, hobbies);
- Your profile photo(s);
- Your approximate and precise location data;
- Your conversations and the content of your messages;
- Your waves, matches, and blocks;
- Your wallet balance and entitlements;
- Any identity-verification material you submitted;
- Your notification tokens and preferences.
Your messages to other members are removed from your account and replaced with a neutral placeholder for the other participant, so their conversation view is not broken.
3.Data We May Retain
We may retain limited information after deletion where required or permitted by law:
| Data type | Reason retained | Retention period |
|---|---|---|
| Purchase / subscription and tax records | Legal, tax, and accounting obligations | 7 years |
| Records needed for fraud, abuse, and safety | Legitimate interest / member protection | 12 months |
| Trust & safety report records tied to you | Community safety and moderation integrity | 12 months |
| Immutable audit log of security/admin actions | Security and compliance | At least 12 months |
| Anonymized / aggregated analytics | No longer identifies you | Indefinite |
| Records subject to a legal hold | Legal obligation | Duration of the hold |
Retained data is limited to what is strictly necessary and is deleted when its purpose is fulfilled.
5.Timeline
- Deletion initiates within 10 seconds of your confirmation.
- Personal data is fully removed within 30 days.
- Residual copies in encrypted backups are purged on a rolling basis and cleared within 90 days.
- Requests from residents of jurisdictions with statutory deadlines (e.g., California, EEA/UK) are honored within the timeframe required by the applicable law.
6.Effect of Deletion
Deletion is permanent and cannot be undone. You lose access to your profile, matches, conversations, word balance, and any verification status. If you sign up again later with the same identifier, it is treated as a new account.
7.Contact
- Operated by
- SOP Entertainment LLC
- Address
- 243 Itasca Street, Mattapan, MA 02126, USA
- Website
- https://sopdating.com